Online Shopping Instructions

There are four (4) links at the top of the page when you enter our on-line store.

1. Search
2. List Products
3. Your Selections
4. Checkout

The Search link will find any items within seconds using our powerful search engine. In order to find a particular product, simply type the name of the product or product number (you can also type the kind of product; such as gift, vaccine, harness, packing) into the Search Box. The product(s) will be found for you automatically! The Product List link lists all of our products available for on-line shopping.

The Your Selections and Checkout links show all of your purchases, amount(s) for each item purchased and the total dollar amount for all your purchases. This link also allows you to remove any item or change the quantity of items that you want to purchase. From there you may either Continue Shopping or Continue to Checkout.

Clicking the Continue Shopping button will return you to a list of Featured Items. The Continue to Checkout link is used for processing items purchased on-line. The Checkout link will also provide the buyer with a short form for billing and shipping information. For your convenience on future purchases, your shipping information (i.e., address, email, telephone number) will automatically fill in sections of our checkout form to provide user friendly ordering.

GOLD KEY CLUB ACCOUNTS

Gold Key Club status is achieved once you make a one-time purchase exceeding $100. You need only exceed $100 one time for life. There are no gimmicks. Your will start saving immediately. Once you gain this status, you receive 10% discounts on about 85% of all the items in our catalog. The Gold Key Club is the only discount club of its kind in the llama / alpaca industry. Take advantage of the great savings and join with your next purchase!

CUSTOMER SERVICE

We want to make your shopping with us a pleasant and user friendly experience so that you continue to trust us with your business. If you have on-line order inquiries or questions, please Click Here. You can also reach Bruce, Chris, Jane or Mary by telephoning our worldwide toll-free number at 800-635-5262.

Continued improvements to this site, adding new items while improving existing ones and delivering exceptional services to you are the cornerstone of our passion in the llama and alpaca industry. Please send us or call us with your feedback. To submit your comments and suggestions, please Click Here.